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FAQs

Artificial zircon is also called "synthetic cubic zirconia" a kind of material similar to diamond in terms of hardness and fire, with a variety of color changes. Therefore, artificial zircon is the first choice for making luxury jewelry. HEFANG selects AAA artificial zircon, its highest grade.

925 silver refers to the silver product with a silver content of about 92.5%, which is recognized as pure silver. 100% pure silver is too soft to take shape during production and easily oxidized, while 925 silver better prevents oxidation and deformation of jewelry while also having higher glossiness.

Each single shell bead adopted by HEFANG is polished from natural shells which have a lighter,thinner, more transparent, and fuller shape as well as less defects on the surface . To ensure the quality, each shell bead of HEFANG jewelry is checked 3-5 times by a senior quality inspector to ensure color, quality, and weight of each shell bead.

Natural pearl is composed of the pearl core and multiple nacres in a concentric circle structure. (Nacre was formed in the mother of pearl by being wrapped by pearl liquid secreted by the mother of pearl. )Factors such as friction and chemical exposure might cause the outer nacre to fall off.

Shell beads are manually polished from natural shells to enhance the luster. HEFANG uses coated shell beads in jewelry processing. Friction, high temperature and chemical exposure may cause the coating on the surface to fall off or get scratched.  

Therefore, keep both natural and shell pearls away from friction, collision, high temperature and chemical exposure; It is also recommended to avoid wearing them during exercising and swimming

Contact our online customer service to purchase a necklace/bracelet extension chain. A customization fee may be charged. 

Yes. A customization fee will be charged according to the actual situation.